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Module 05 · AI inside your systems

AI integration with your ERP, CRM and WhatsApp

No new tool needed. We bring AI into the systems your team already uses: summaries in the CRM, triage in email, replies in WhatsApp and data ready in the ERP.

modulo://integracion-de-iaExample
In
Your current systems
Out
The same systems, more capable
Control
Permissions and audit log
01 / What it solves

AI inside your systems, not in another tab.

If your team pastes information into public AI tools, it is worth giving them an option inside their systems, with controls.
  • Problem_01

    Yet another tool

    Generic solutions force your team to work in a new screen.

  • Problem_02

    Locked-up data

    Useful information lives in systems that don’t connect to each other.

  • Problem_03

    AI without controls

    People pasting customer data into public tools with no rules at all.

  • Problem_04

    Fragile integrations

    Hand-built connections that break with every update.

02 / How it works

AI where your team already works.

  1. 01 · Map

    We identify systems, data and the points where AI helps.

  2. 02 · Connection

    We integrate through APIs, webhooks or the database, with minimal permissions.

  3. 03 · Model

    We pick the right model for each task and evaluate it on your cases.

  4. 04 · Experience

    Results show up inside your ERP, CRM, email or WhatsApp.

  5. 05 · Monitoring

    We measure usage, cost and quality, with alerts if something fails.

! Exception

Actions that change important data ask a person to confirm. Everything is recorded in the log.

03 / Scope

Where it usually lives.

We start with the system where your team spends the most time and add others on the same foundation.

  • Customer summaries in the CRM
  • Triage and drafts in email
  • Replies in WhatsApp Business
  • Assisted data entry in the ERP
  • Plain-language search over your data
  • Translation of documents and messages
  • Data extraction from forms
  • Alerts in the team chat
  • + whatever your operation needs
04 / What you get

A solution in production, not an endless pilot.

  • Integrations in production with your current systems.
  • Minimal permissions, an audit log and cost monitoring.
  • Documentation so your IT team can maintain them.
  • Code, models and documentation: 100% yours.
  • Deployed in your cloud or on private infrastructure.
  • Metrics agreed in the assessment and periodic reports.
05 / Use cases

Where it usually starts.

Illustrative scenarios. In every project we define up front what will be measured.
  • Example_01Sales

    Customer summary before every call

    The CRM shows a summary of history, orders and open cases before the account manager calls.

    Measured →prep time per call

  • Example_02Support

    Replies in WhatsApp Business

    It answers common questions with real order data and hands everything else to a person.

    Measured →conversations resolved without waiting

  • Example_03Operations

    Assisted data entry in the ERP

    It proposes the fields to enter from an email or document, and the person just confirms.

    Measured →entry errors corrected later

Connects to what you already use

  • ERP
  • CRM
  • WhatsApp Business
  • Company email
  • SQL databases
  • Custom APIs
06 / Questions

About AI integration.

If it has an API, webhooks or database access, it usually does. During the assessment we review each system and tell you what is possible.

Whichever handles each task best at a reasonable cost. We evaluate it on your real cases, and it can be swapped without rebuilding the integration.

We measure usage per task and set limits and alerts. You get periodic usage and cost reports.

We do, with a maintenance package, or your IT team does, with the documentation and code we hand over.
Let’s start

Which of your systems could use AI?

In the free assessment we review your current process and tell you what to automate first. We reply within 24 h.

© 2026 Chilaquil · Made in Mexico

Custom artificial intelligence solutions, made in Mexico for companies that run seriously.